Cookie Policy

What is a cookie?

A cookie is a small piece of data in the form of a text file that may be stored on your computer or mobile device has visited a website. It allows a website “remember” your actions or preferences over a length of time.

More detailed information on cookies can be found here.

How Cookies are used on this website

There are two main categories of cookies…

  1. Session Cookies: Temporary cookies that are not stored on your computer or mobile device. These session cookies are erased when you close your browser, or after 20 minutes of inactivity.
  2. Persistent cookies: Cookies placed on your computer or mobile device for a pre-determined length of time when you visit this site.

Fastcom Broadband Ltd may use Google Analytics to assist in managing our website to ensure we provide relevant information in an easily accessible format and as a tool to give our members/visitors the best service.

Below is a list of cookies we use currently:

Cookie Name   Cookie Descriptor
_gid 24 hours Used to distinguish users
_gat 10 minutes Used to throttle request rate
_ga 2 years Identifies unique users
catAccCookies 30 days Necessary to provide for cookie acceptance. Not session cookie
devicePixelRatio WPress This cookie records your device’s pixel ratio. If your screen resolution is a retina or Hi DPI screen, then the website may choose to serve you higher resolution graphics.
wplc_chat_status session HTTP Cookie

What Personal Data is collected by using this website?

This website will collect the IP address of visitors. While Fastcom Broadband Ltd cannot identify an individual by an IP address (an identifier number assigned to each computer and other devices) that same information may be passed on to the competent Authority so they make take the necessary steps to obtain information from the relevant ISP to identify an individual if they consider initiating criminal prosecutions as a result of a cyber-attack against this site.


Managing/Removing Your Cookies

To control the cookies from/on your computer or mobile device, please see the attached links for the most common web browsers in use. Note: Third Party Cookies may be set when using hyperlinks to another website. Note: The 7 links below take you to external websites.

To provide our website users with the option of excluding their data from being used by Google Analytics, please click the Google Analytics opt-out browser add-on for the Google Analytics JavaScript here.

To view Google Analytics data privacy and security analytics information click HERE.

You may also wish to block web beacons, cookies, and similar technologies through software products such as:

Fastcom Broadband Ltd welcomes objective feedback in respect of this Cookie Policy. NOTE: This Cookie Policy is reviewed regularly and forms part of our overall Privacy Statement.