Sales & Marketing Executive

Are you a motivated, self-starter with a pleasant demeanour? Are you flexible and able to multi-task? The Sales & Marketing Executive will be responsible for the marketing activities of the company as well as engaging with prospective and current customers at all touchpoints along the customer journey.

You’ll enjoy?

  • Salary NEG DOE
  • Fantastic development opportunities
  • Great team nights’ out and events
  • 24 days holidays plus an additional one for your birthday

What you’ll be doing:

  • Create a comprehensive sales and marketing plan and calendar to incorporate both the company’s B2C and B2B services and including traditional and digital marketing
  • Develop and maintain marketing collateral
  • Build our social media presence using compelling content on all platforms – LinkedIn, Twitter, Facebook and Instagram
  • To assist with planning and organising sales promotions
  • Content management – update website with any necessary improvements and changes in accordance with SEO and SEM best practices
  • Produce regular reports supporting Sales & Marketing activities.
  • Identify and analyse competition, both regionally and nationally.
  • Driving brand awareness and market share through an integrated sales and marketing approach
  • Seek out and bring forward new ideas to add to our competitive position in the marketplace.
  • Be familiar with all products and prices of Fastcom services

Sales/customer service duties include:

  • Informing customers at time of presale of all relevant packages and offerings available
  • Scheduling customer installation and dispatch of necessary equipment
  • Processing of all types of paperwork from new installations, upgrades/downgrades, relocations and any other customer related documentation
  • Updating customer accounts on the company CRM system
  • Ensure continuous contact with customer through the customer journey and communicate any findings
  • Assisting with customer queries via social media
  • Liaise with other departments within the business on any ad hoc situations that may arise.

We’d like you to have:

  • 2 years + experience in a similar role
  • Understanding of the Irish telecoms market desirable but not essential
  • Ability to work on own initiative and as part of a team
  • Strong computer skills
  • Experience with CRM system advantageous
  • Energetic, self-motivated and self-directed
  • Hardworking, enthusiastic, persistent and dependable
  • Excellent communication skills, able to demonstrate the proposition over the phone
  • Ensure a customer centric approach to all aspects of the role
  • Strong organisation skills and ability to take ownership
  • Clean driving licence

 

If you think you are the right person for this role, please email careers@fastcom.ie with a brief cover letter detailing why you want to work for Fastcom, along with a copy of your CV.

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